Lightology Reviews

We hardly write reviews when things go right, so this time these guys deserve applauding for delivering almost on time. They managed to deliver both fixtures that we ordered, one around $1400 and the other one around $400. The estimated delivery time for the more expensive one was correct, and they managed to deliver it sooner than the 4 weeks stated, but the other one had a hiccup. Originally the site said they deliver in 3 days, but we got an email right after placing the order that it was back ordered. We made a complaint to the customer service, and they were very apologetic but said the vendor listed the wrong estimates and offered us to cancel the order. We didn’t, but surprisingly, they shipped the item a couple of days later which was weeks ahead of the backorder estimates. Both items arrived well packed and in brand new condition. We were not offered any discounts or incentives to write this review unlike some other companies. Thank you!

There just are no words. Don't waste your money or your time. Terrible customer service - mixed with a limited selection. No thank you!